Uniting digital + physical experiences to cultivate new fans for a new brand
July-Aug, 2023
Lead designer
Doodles
Doodles, initially an NFT art project, catered to a niche audience, constraining its brand reach and potential.
To broaden its appeal, Doodles collaborated with CAMP, crafting an immersive, in-person storytelling experience.
We believed that forging fun and emotional connections with the brand would transform visitors into lifelong fans.
We measured success through sentiment, engagement during the experience, email capture, and growth in social media following.
Evaluate existing work based on the project goals
Supportive Parents want what is best for their children and will go to great lengths to make sure they are happy. They look for opportunities to connect with their kids and strive to be the best parent they can be for them. Their interests are often driven by their children, but love the brands that speak to them and their kid.
Digital Dreamers want to have fun with their friends. They look for social connection through brands that feel genuine to them. They engage in world building and often use gaming as a creative outlet to express themselves as well as socialize. Even though they're very digital, they value IRL experiences as well.
Storytellers are contributors and participants in realizing and engaging with a brand. They expect personalization, exploration, and encouragement of derivative works. They are creators of fan fiction and elaborate cosplay, and rely on a community of likeminded people to share this with.
Nostalgic Collectors want to keep playing no matter how old they get, often to escape from the cruel realities of life - finances, responsibilities, and the state of the world. Finally with disposable income to spend and nobody to tell them no, they are often collectors, driven by completionism and FOMO.
Cozy Gamers find joy through cuteness, softness, and relaxing exploration. Being a Cozy Gamer is more than just playing games, it is a lifestyle of wholesome self-expression that they love sharing with others.
To start, I mapped the goals and the users anticipated emotions to each step of an improved journey, and worked with development to assure all changes would not increase scope.
Internal tests for a tight timeline
Before launch, we mapped out how we would fit each iPad in the space, and went in-person to work out all the kinks. There were a lot of kinks... But we pulled it off!
solutions and deliverables
bonus content
Internal tests for a tight timeline
Create follow-up engagement strategies + designs
Improve email capture and engagement funnel
Refine user types to better understand and build for them
Internal tests for a tight timeline